All Policies

Privacy Policy

1. Personal Information We Collect

1.1 Information Needed to Use the MyUniventure, LLC Platform

We collect personal information about you when you use the MyUniventure, LLC Platform. Without it, we may not be able to provide all services requested. This information includes:

1.1.1 Contact, Account, and Profile Information

Such as your first name, last name, phone number, postal address, email address, date of birth, and profile photo, some of which will depend on the features you use.

1.1.2 Identity Information

Where appropriate, we may ask you for an image of your government-issued ID (in accordance with applicable laws) or other verification information, and/or a selfie when we verify your ID. If a copy of your ID is provided to us, we will obtain information from your ID.

1.2 Information You Choose to Give Us

You can choose to provide us with additional personal information, including:

1.2.1 Additional Profile Information

Such as gender, major, class standing, and personal description.

1.2.2 Information About Others

Such as a payment instrument or contact information belonging to another person. By providing us with personal information about others, you certify that you have permission to provide that information to MyUniventure, LLC for the purposes described in this Privacy Policy and you have shared the MyUniventure, LLC Privacy Policy with them.

1.2.3 Biometric Information

Such as facial recognition data derived from photos and identification documents you submit for verification, where offered and with your consent where required by applicable law.

1.2.4 Other Information

Such as when you fill in a form, add information to your account, respond to surveys, post to community forums, participate in promotions, communicate with MyUniventure, LLC and other Members, provide your address and/or geolocation, or share your experience with us.

1.3 Information Automatically Collected by Using the MyUniventure, LLC Platform and Our Payment Services.

When you use the MyUniventure, LLC Platform and Payment Services, we automatically collect certain information. This information may include:

1.3.1 Geolocation Information

Such as precise or approximate location determined from your IP address, mobile or other device's GPS, or other information you share with us, depending on your device settings.

1.3.2 Usage Information

Such as searches for Listings, bookings you have made, additional services you have added, access dates and times, the pages you've viewed or engaged with before or after using the MyUniventure, LLC Platform, and other actions on the MyUniventure, LLC Platform, including the pages or content you view and links you click to third-party applications. We may collect this information even if you haven't created a MyUniventure, LLC account or logged in.

1.3.3 Device Information

Such as IP address, hardware and software information, device information, device event information, unique identifiers, crash data, and read receipts. We may collect this information even if you haven't created an MyUniventure, LLC account or logged in.

1.3.4 Payment Transaction Information

Such as payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, PayPal email address, your address, and other related transaction details.

1.4 Information We Collect from Third Parties

We may collect personal information from other sources, such as:

1.4.1 Background Information Providers

To the extent permitted by applicable laws, we may obtain, for example, reports of criminal records, sex offender registrations, and other information about you and/or your background. We may use your information, including your full name and date of birth, to obtain such reports.

1.4.2 Complainants

If a Guide, User, or any third party submits a complaint about you, we may receive information relating to the specific complaint made in order to understand and, where relevant, address the complaint.

1.4.3 Other Sources

To the extent permitted by applicable law, we may receive additional information about you, such as references, demographic data, and information to help detect fraud and safety issues from (i) third-party service providers, other third parties, and/or partners, or (ii) Members and any other individuals, entities, and authorities, and combine it with information we have about you. For example, we may receive background check results or fraud warnings from identity verification service providers for use in our fraud prevention, security investigation, and risk assessment efforts. We may receive information about you and your activities on and off the MyUniventure, LLC Platform, including from users of MyUniventure, LLC, members of the public, or governmental, public, or tax authorities, or about your experiences and interactions from our partners.

2. How We Use the Information We Collect

We use personal information as outlined in this Privacy Policy.

2.1 Provide, Improve, and Develop the MyUniventure, LLC Platform

We may process this information to:

  • Enable you to access the MyUniventure, LLC Platform and make and receive payments,
  • Enable you to communicate with others,
  • Process your request,
  • Perform analytics, debug, and conduct research,
  • Develop and improve our products and services,
  • Send you messages, updates, security alerts, and account notifications,
  • Process, handle, or assess insurance claims or similar claims,
  • Personalize and customize your experience based on your interactions with the MyUniventure, LLC Platform, your

    search and booking history, your profile information and preferences, and other content you submit.

2.2 Safeguard the MyUniventure, LLC Platform and Community

We may process this information to:

  • Detect, prevent, assess, and address fraud and security risks,
  • Verify or authenticate information provided by you, including identity information, as described in Information

    Needed to Use the MyUniventure, LLC Platform,

  • Conduct checks against databases and other information sources, including background checks,
  • Comply with our legal obligations, protect the health and well-being of our Users, Guides, Guides' employees,

    and members of the public,

  • Resolve disputes with our members,
  • Enforce our agreements with third parties,
  • Comply with law, respond to legal requests, prevent harm, and protect our rights,
  • Enforce our Terms and other policies, and
  • Assess or evaluate your interactions with the MyUniventure, LLC Platform and information obtained from third

    parties.

In certain cases, automated processes may restrict or suspend your access to the MyUniventure, LLC Platform if they detect activity that poses a safety or other risk. If you would like to challenge such decisions, please contact us via the Contact Information section.

2.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing

We may process this information to:

  • Send you promotional and marketing messages, and other information,
  • Show, personalize, measure, and improve our advertising on advertising platforms,
  • Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events

    sponsored or managed by MyUniventure, LLC or its third-party partners,

  • Analyze characteristics and preferences to send you promotional messages, marketing, advertising, and other

    information that we think might be of interest to you, and

  • Invite you to events and relevant opportunities.

2.4 Analyze and Share Your Communications

We may review, scan, or analyze your communications on the MyUniventure, LLC Platform for reasons outlined in the “How We Use Information We Collect” section of this policy, including fraud prevention, security investigations, risk assessment, regulatory compliance, product development, research, analytics, enforcing our Terms of Service, and customer support purposes. We may also share your communications as set out in the “Sharing and Disclosure” section.

2.5 Provide Payment Services

Personal information is used to enable, or authorize third parties to use, Payment Services, such as to:

  • Detect and prevent money laundering, fraud, abuse, and security incidents, as well as conduct risk assessments,
  • Comply with legal and compliance obligations, such as anti-money laundering regulations and sanctions

    enforcement,

  • Enforce the Payment Terms and other payment policies, and
  • Provide and improve Payment Services.

3. Sharing and Disclosure

3.1 Sharing With Your Consent or at Your Direction

Where you provide consent or direct us to share your information, we share your information as described at the time of consent or choice, such as when authorizing a third-party application or website to access your MyUniventure, LLC account, or participating in promotional activities by MyUniventure, LLC partners or third parties.

3.2 Who We Share With

We may share your information with:

3.2.1 Other Members

To help facilitate bookings or other interactions between Members (who may be located in, or use service providers located in, jurisdictions with varying levels of data protection), we may share information in certain situations.

3.2.2 Service Providers

We share personal information with affiliated and unaffiliated service providers (including their service providers) to help us run our business and for their compliance purposes, including those that help us: (i) verify your identity or authenticate your identification documents, (ii) check information against public databases, (iii) conduct background checks, fraud prevention, security investigations, and risk assessments, (iv) perform product development, maintenance, and debugging, (v) allow the provision of the MyUniventure, LLC Services through third-party platforms and software tools, (vi) provide customer service, advertising, or payments services, (vii) offer additional services you select, (viii) process, handle, or assess insurance claims or similar claims, or (ix) review, scan, and analyze communications on the MyUniventure, LLC Platform for certain purposes, such as evidence of child exploitation. These providers are contractually bound to protect your personal information, have access to your personal information to perform these tasks, and may also disclose your information where required by law.

3.3 Why We May Share Your Information

We may share your information in order to:

3.3.1 Build Your Public Profile

Information you share publicly on the MyUniventure, LLC Platform may be indexed through third-party search engines. In some cases, you may opt-out of this sharing in your account settings. We may make certain information publicly visible to others, such as:

  • Your profile and account information and information derived from them, as described here,
  • Listing pages that include information such as the approximate or precise location description, calendar

    availability, profile photo, and additional information you choose to share,

  • Reviews, ratings, and other public feedback, and
  • Content in a community or discussion forum, blog, or social media post, and content you make available to

    the public, including Listing details on third-party sites, platforms, and apps

3.3.2 Comply with Law, Respond to Legal Requests, Prevent Harm, and Protect Our Rights

3.3.2.1 Disclosure

We may disclose your information to courts, law enforcement, governmental or public authorities, tax authorities, authorized third parties, or other Members, if and to the extent we are required or permitted to do so by law or where disclosure is reasonably necessary to: (i) comply with our legal obligations, (ii) comply with a valid legal request, such as a subpoena or court order, or to respond to claims asserted against MyUniventure, LLC, (iii) respond to a valid legal request relating to a criminal investigation to address alleged or suspected illegal activity, or to respond to or address any other activity that may expose us, you, or any other of our users to legal or regulatory liability,, (iv) enforce and administer our agreements with Members, including our Terms and Policies, (v) respond to requests for or in connection with current or prospective legal claims or legal proceedings concerning MyUniventure, LLC and/or third parties, in accordance with applicable law, or (vi) protect the rights, property or personal safety of MyUniventure, LLC, its employees, its Members, or members of the public.

3.3.2.1.1 To Tax Authorities

Where legally required or permissible according to applicable law, we may disclose Guides' and/or Users' information to relevant tax authorities or other governmental agencies, depending on where you are based, for the purpose of the tax authorities' determination of proper compliance with relevant tax obligations.

3.3.2.1.2 Notification

Where appropriate and/or legally required, we may notify Members about legal requests, unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon or harm to MyUniventure, LLC, our Members, or expose MyUniventure, LLC to a claim of obstruction of justice.

3.3.3 Effectuate Business Transfers

If MyUniventure, LLC undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer, or share some or all of our assets, including your information in connection with such transaction or in contemplation of such transaction, such as due diligence. In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy

4. Third-Party Service Terms

Parts of MyUniventure, LLC may link to third-party services. MyUniventure, LLC does not own or control these third parties. When you interact with these third parties and choose to use their service, you are providing your information to them. Your use of these services is subject to the privacy policies of those providers, including Paypal Privacy Statement, Stripe Privacy Policy, Stream Privacy Policy, Clerk Privacy Policy, and Bytescale Privacy Policy.

5. Your Rights

You can exercise any of the rights described in this section consistent with applicable law. See here for information on data subject rights requests and how to submit a request. We may ask you to verify your identity and request before taking further action on your request.

5.1 Managing Your Information

You can access and update some of your personal information through your Account settings. You are responsible for keeping your personal information up to date.

5.2 Access and Portability

In some jurisdictions, applicable law may entitle you to request certain copies of your personal information or information about how we handle your personal information, request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format, and/or request that we transmit this information to another service provider, where technically feasible.

5.3 Erasure

In some jurisdictions, you can request that your personal information be deleted. Please note that if you request deletion of your personal information, or if your account is suspended, terminated, or voluntarily closed:

5.3.1 Legitimate Business Interests

We may retain your personal information as necessary for our legitimate business interests, such as prevention of money laundering, fraud detection and prevention, and enhancing safety. For example, if we suspend an MyUniventure, LLC Account for fraud or safety reasons, we may retain information from that MyUniventure, LLC Account to prevent that Member from opening a new MyUniventure, LLC Account in the future.

5.3.2 Legal, Tax, Reporting, and Auditing Obligations

We may retain and use your personal information to the extent necessary to comply with our legal, tax, reporting, and auditing obligations.

5.3.3 Shared Information

Information you have shared with others, such as Reviews and forum postings, may continue to be publicly visible on MyUniventure, LLC, even after your MyUniventure, LLC Account is canceled.

5.3.4 Residual Copies

Because we take measures to protect data from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

6. Security

While no organization can guarantee perfect security, we are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unlawful or unauthorized access, loss, destruction, or alteration.

7. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time in accordance with applicable law. If we do so, we will post the revised Privacy Policy and update the “Last Updated” date at the top. In case of material changes, we will also provide you with notice of the modification by email at least thirty (30) days before the effective date. If you disagree with the revised Privacy Policy, you can cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of the MyUniventure, LLC Platform will be subject to the revised Privacy Policy.

8. Contact Information and Responsible MyUniventure, LLC Entities

For questions or complaints about this Privacy Policy or MyUniventure, LLC's handling of personal information, please
email us.

9. Definitions

Undefined terms in this Privacy Policy have the same definition as in our Terms of Service(“Terms”).